1. Controller and scope
Altalqa Alfareeda General Contracting Establishment, based in Al Khobar, Saudi Arabia, is the controller of the personal data described in this policy. This policy applies to this website, its contact form, and the resulting correspondence.
It does not apply to independent websites or services reached through external links, which are governed by their own privacy policies.
2. Data we collect
- Contact information you provide directly: full name, email address, mobile number, and company name if supplied.
- Project-enquiry information: project type, indicative budget, location, scope, timeline, and any details included in your message.
- Limited technical data that hosting and security servers may log, such as IP address, browser and device type, access time, requested pages, and referring page.
- Your light or dark appearance preference, stored locally on your device to improve your experience.
We do not request sensitive data, official identity documents, or payment information through this website. Please do not include unnecessary personal information in the project-details field.
3. Collection methods and required data
We collect data directly when you submit the contact form or contact us by email or telephone. Technical data may be collected automatically through operational and security logs when you browse the website.
Fields marked as required are necessary for us to understand and respond to your enquiry. You may decline to provide them, but we may then be unable to process the request.
4. Purposes and legal bases
- Receiving and responding to enquiries, understanding project requirements, and preparing an initial response or estimate.
- Managing correspondence and following up on opportunities and services you requested.
- Operating and securing the website, preventing spam or abuse, and diagnosing faults.
- Improving website performance and user experience using limited or aggregated information.
- Meeting legal obligations, responding to lawful requests, and protecting legal rights and claims.
Depending on the circumstances, processing is based on your consent, steps taken at your request before entering a contract, a legitimate interest permitted by law that does not override your rights, or compliance with a legal obligation. We do not use contact-form information for direct marketing without separate consent where required.
7. Geographic scope and international transfers
Our operations are managed from Saudi Arabia. Some hosting or email providers may use infrastructure or servers outside the Kingdom, which can involve limited processing or transfer of contact data abroad.
Any international transfer will be for a lawful purpose, limited to what is necessary, and handled in line with the Saudi Personal Data Protection Law and its regulations, including appropriate safeguards where required. You may contact us for further information about such transfers.
8. Retention and destruction
We retain enquiry data for no longer than 24 months after our last communication, then delete or de-identify it, unless a contractual relationship begins or a legal obligation or active claim requires longer retention.
Security and operational logs under our control are generally retained for no longer than 12 months unless a security incident or legal requirement calls for longer. Protected backups may remain until overwritten through the normal backup cycle, after which data is destroyed in a manner that makes practical recovery unavailable.
9. Data security
We apply reasonable administrative, technical, and organisational measures appropriate to the nature of the data. These include access controls, encrypted communications where available, system updates, and service-provider review. No electronic transmission or storage method can, however, be guaranteed as completely secure.
10. Your rights and how to exercise them
Subject to applicable legal conditions and exceptions, the Saudi Personal Data Protection Law gives you the right to know the basis and purpose of processing, access your data, request a clear and readable copy, request correction, completion or updating, request destruction, and withdraw consent where consent is the basis for processing.
To exercise a right, email info@talqafarida.com with a clear description of your request. We may ask for reasonable information to verify your identity before acting and will handle the request within the time required by law.
11. Questions and complaints
If you have a privacy concern or complaint, please contact us first at info@talqafarida.com so we can investigate and respond. If you are dissatisfied with the outcome, you may complain to the Saudi competent authority through SDAIA's National Data Governance Platform.
12. Children's data
The website is intended for project owners and organisational representatives and is not directed at children. If we learn that a child's data was collected without an appropriate legal basis, we will take steps to destroy it.
13. Policy updates
We may update this policy when website services, processing practices, or legal requirements change. We will publish the revised version here and change the last-updated date. Changes take effect when published unless stated otherwise.
Privacy contact
To request access, correction, or destruction, or to ask any question about your personal data, contact us by email.
Privacy emailinfo@talqafarida.com
